WhatsApp Business 2.3.6 APK: What You Need to Know
WhatsApp Business is a tool for businesses to communicate with their customers over the most popular messaging app in the world. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, and group chat. In this article, we will tell you everything you need to know about WhatsApp Business 2.3.6 APK, including what it is, how it differs from WhatsApp, what features and benefits it offers, how to download and install it, and how to use it.
whatsapp business 2.3.6 apk
What is WhatsApp Business?
WhatsApp Business is a version of WhatsApp that is designed specifically for businesses. It allows companies to create a profile for their business, showcase their products and services, and automate, sort, and quickly respond to messages from customers. There are two ways to use WhatsApp Business: WhatsApp Business App and WhatsApp Business Platform.
WhatsApp Business vs WhatsApp
The main difference between WhatsApp and WhatsApp Business is that companies get a verified and more complete Business Profile so customers can trust who they are chatting with. Companies can also add multiple users to manage the account across multiple devices, whereas individuals use WhatsApp on their personal devices.
WhatsApp Business Features
WhatsApp Business has some extra features that are not available in WhatsApp Messenger, such as:
Business Profile: You can add your logo, website, address, business hours, and categories to your profile.
Messaging Tools: You can use labels, greeting messages, quick replies, and away messages to organize and automate your communication.
Catalog: You can create a catalog of your products and services and share it with your customers.
Landline/Fixed Number Support: You can use WhatsApp Business with a landline or fixed phone number and receive verification codes via phone calls.
WhatsApp Web: You can access your WhatsApp Business account from your computer's browser.
WhatsApp Business Benefits
WhatsApp Business can help you improve your customer experience and grow your business in many ways, such as:
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whatsapp business 2.3
Meet customers where they already are: With more than 2 billion users around the world, WhatsApp is the most popular chat app in the world. By using WhatsApp for business, you can reach your customers on their preferred channel and increase your visibility.
Drive business outcomes: You can use WhatsApp for business to engage your audience, accelerate your sales, and drive better customer support outcomes. You can send feature-rich communications, such as files, images, videos, audio, documents, stickers, and emojis. You can also use native entry points, such as QR codes and short links, to invite customers to start a conversation with you.
Build long-lasting customer relationships: You can use WhatsApp for business to create personalized and conversational interactions with your customers. You can use the active voice, rhetorical questions, analogies, and metaphors to make your messages more engaging and human-like. You can also use end-to-end encryption to ensure the security and privacy of your communication.
How to Download and Install WhatsApp Business 2.3.6 APK
If you want to use WhatsApp Business on your Android device, you need to download and install the latest version of the app, which is 2.3.6 as of June 2021. There are three ways to download and install WhatsApp Business 2 .6 APK: from Google Play Store, from the official website, or from third-party sources. Here are the steps for each method:
Download from Google Play Store
This is the easiest and safest way to download and install WhatsApp Business 2.3.6 APK on your Android device. All you need to do is follow these steps:
Open the Google Play Store app on your device.
Search for WhatsApp Business or click on this link.
Tap on Install and wait for the app to download and install.
Open the app and follow the instructions to set up your account.
Download from Official Website
If you don't have access to the Google Play Store or you want to download the APK file directly, you can use the official website of WhatsApp Business. Here are the steps:
Open your browser and go to this link.
Tap on Download Now and wait for the APK file to download.
Open the file manager app on your device and locate the downloaded APK file.
Tap on the file and allow the installation from unknown sources if prompted.
Open the app and follow the instructions to set up your account.
Download from Third-party Sources
If you want to download WhatsApp Business 2.3.6 APK from other sources, you need to be careful and only use trusted and reliable websites. Some websites may offer fake or modified versions of the app that may contain malware or viruses. Here are some tips to avoid downloading malicious apps:
Check the reviews and ratings of the website and the app before downloading.
Verify the size and version of the APK file before downloading.
Scan the APK file with an antivirus app before installing.
Avoid clicking on pop-ups or ads that may redirect you to malicious websites.
How to Use WhatsApp Business 2.3.6 APK
Once you have downloaded and installed WhatsApp Business 2.3.6 APK on your device, you can start using it to communicate with your customers. Here are some basic steps to use WhatsApp Business:
Create a Business Profile
The first thing you need to do is create a business profile for your company. This will help your customers know more about your business and trust you. To create a business profile, follow these steps:
Open WhatsApp Business and tap on More options (three dots) in the top right corner.
Tap on Settings and then tap on Business settings.
Tap on Profile and fill in the details of your business, such as name, category, description, address, website, email, etc.
Tap on Save when you are done.
Set up Messaging Tools
The next thing you need to do is set up messaging tools that will help you automate, sort, and quickly respond to messages from customers. There are three types of messaging tools: labels, greeting messages, quick replies, and away messages. Here is how to use them:
Messaging ToolDescriptionHow to Use
LabelsYou can use labels to organize your chats and contacts into categories, such as new customer, order placed, payment pending, etc.To add a label to a chat or contact, tap and hold on it and then tap on Label chat. To create a new label, tap on New label. To view all your labels, tap on More options (three dots) and then tap on Labels.
Greeting messageYou can use a greeting message to send a welcome message to new customers or customers who haven't messaged you in a while.To set up a greeting message, tap on More options (three dots) and then tap on Settings. Tap on Business settings and then tap on Greeting message. Turn on Send greeting message and edit the message as you like. You can also choose when to send the message and who to send it to.
Quick repliesYou can use quick replies to save and reuse messages that you frequently send, such as thank you, welcome, FAQs, etc.To create a quick reply, tap on More options (three dots) and then tap on Settings. Tap on Business settings and then tap on Quick replies. Tap on Add (+) and type in your message. You can also add a shortcut for the message, such as /thanks, /welcome, etc. Tap on Save when you are done. To use a quick reply, type in the shortcut in the chat and then tap on Send.
Away messageYou can use an away message to let your customers know that you are not available to reply at the moment.To set up an away message, tap on More options (three dots) and then tap on Settings. Tap on Business settings and then tap on Away message. Turn on Send away message and edit the message as you like. You can also choose when to send the message and who to send it to.
Send and Receive Messages
Once you have set up your messaging tools, you can start sending and receiving messages from your customers. You can use all the features that WhatsApp Messenger offers, such as multimedia, free calls, and group chat. You can also use some additional features that WhatsApp Business provides, such as:
Statistics: You can view some basic metrics about your messaging performance, such as number of messages sent, delivered, read, and received. To access statistics, tap on More options (three dots) and then tap on Settings. Tap on Business settings and then tap on Statistics.
Short link: You can create a short link that customers can use to start a chat with you. To create a short link, tap on More options (three dots) and then tap on Settings. Tap on Business settings and then tap on Short link. You can copy or share the link with your customers.
QR code: You can generate a QR code that customers can scan to start a chat with you. To generate a QR code, tap on More options (three dots) and then tap on Settings. Tap on Business settings and then tap on QR code. You can save or share the QR code with your customers.
Manage Your Catalog
One of the most useful features of WhatsApp Business is the catalog. You can create a catalog of your products and services and share it with your customers. This will help you showcase your offerings and increase your sales. To create and manage your catalog, follow these steps:
Tap on More options (three dots) and then tap on Settings.
Tap on Business settings and then tap on Catalog.
Tap on Add product or service (+) and fill in the details of your item, such as name, price, description, image, etc.
Tap on Save when you are done.
Repeat steps 3 and 4 for each item you want to add to your catalog.
To share your catalog with a customer, open the chat with them and tap on Attach (paper clip icon).
Tap on Catalog and select the items you want to share.
Tap on Send when you are ready.
Conclusion
WhatsApp Business is a powerful tool for businesses to communicate with their customers over WhatsApp. It offers many features and benefits that can help you improve your customer experience and grow your business. In this article, we have explained what WhatsApp Business is, how it differs from WhatsApp Messenger, what features and benefits it offers, how to download and install WhatsApp Business 2.3.6 APK, and how to use it. We hope you found this article helpful and informative. If you have any questions or feedback, please feel free to contact us via WhatsApp Business.
FAQs
Here are some frequently asked questions about WhatsApp Business 2.3.6 APK:
Q: Is WhatsApp Business free?
A: Yes, WhatsApp Business is free to download and use for small and medium businesses. However, if you want to use WhatsApp Business Platform for larger businesses or enterprises, you may need to pay for some services.
Q: Can I use both WhatsApp Messenger and WhatsApp Business on the same device?
A: Yes, you can use both apps on the same device as long as they are registered with different phone numbers. However, you cannot link both apps to the same phone number.
Q: Can I migrate my chat history from WhatsApp Messenger to WhatsApp Business?
A: Yes, you can migrate your chat history from WhatsApp Messenger to WhatsApp Business if you are using the same phone number for both apps. To do so, follow these steps:
Back up your chat history from WhatsApp Messenger by going to Settings > Chats and then tapping on Chat backup.
Uninstall WhatsApp Messenger from your device.
Install WhatsApp Business 2.3.6 APK from your preferred source.
Verify your phone number and restore your chat history from the backup.
Q: How can I update WhatsApp Business to the latest version?
A: If you have downloaded WhatsApp Business from the Google Play Store, you can update it automatically or manually by following these steps:
Open the Google Play Store app on your device.
Tap on Menu (three horizontal lines) in the top left corner.
Tap on My apps & games and then tap on Updates.
Find WhatsApp Business and tap on Update.
If you have downloaded WhatsApp Business from other sources, you need to download and install the latest version of the APK file from the same source or from the official website.
Q: How can I delete my WhatsApp Business account?
A: If you want to delete your WhatsApp Business account, you need to follow these steps:
Open WhatsApp Business and tap on More options (three dots) in the top right corner.
Tap on Settings and then tap on Account.
Tap on Delete my account and enter your phone number.
Tap on Delete my account again and confirm your choice.
Note that deleting your WhatsApp Business account will erase your chat history, remove you from all groups, delete your business profile, and revoke your access to the app. You can also lose your backup data if you don't export it before deleting your account.
Q: How can I contact WhatsApp Business support?
A: If you have any questions or issues with WhatsApp Business, you can contact WhatsApp Business support by following these steps:
Open WhatsApp Business and tap on More options (three dots) in the top right corner.
Tap on Settings and then tap on Help.
Tap on Contact us and describe your problem.
Tap on Send when you are done.
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